Overview
This tutorial covers how to complete "What to do when players can't connect to your 7 Days To Die server" in the GSS console. The flow is built around visual actions — no command line, and every key step shows its impact and supports rollback.
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Before you start: Make sure you've created a 7 Days To Die server and can open the console. For data-affecting actions, create a backup under Saves first.
Steps
01
Check server status
On Overview, confirm the server is Running and the node is normal.
02
Verify the connect address
Check that IP, port and client game version all match.
03
Review logs & monitoring
Find errors in the logs; check CPU / memory / latency bottlenecks in monitoring.
04
Check version & allowlist
Version mismatch or allowlist blocks both prevent joining.
05
Still not resolved? Open a ticket
One-click submit with server and logs attached; support handles it async.
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