Overview
This tutorial covers how to complete "What to do when players can't connect to your Palworld server" in the GSS console. The flow is built around visual actions — no command line, and every key step shows its impact and supports rollback.
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Before you start: Make sure you've created a Palworld server and can open the console. For data-affecting actions, create a backup under Saves first.
Steps
01
Check server status
The header must show Running; wait if it's starting or updating.
02
Check the address
Use the game address from Overview and make sure client and server game versions match.
03
Check logs
Look for errors in the recent logs under Monitoring; you can run an AI analysis to help read them.
04
Check password and slots
Verify the server password and max players in Parameters.
05
Still stuck? Open a ticket
Open a ticket and link the server; if support needs to read logs, you can grant access in the ticket.
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